Contact
Talk to a human.
FreshPlate is a small team, which has one upside: your email doesn't go into a ticket queue. It gets read by the person building the product.
What to contact us about
- Corrections — Spotted an error in a Journal guide? Include the guide link — safety issues are prioritised. See our editorial policy for how corrections work.
- The app and waitlist — Questions about the FreshPlate app, pricing, or your waitlist signup.
- Your story — Eating around allergies, a condition, or a medication? Telling us the hardest part directly shapes what we build and write.
- Press and partnerships — Working on something in health, food, or nutrition? We’d like to hear about it.
One thing we can't do by email: give personal medical or dietary advice. For that, speak to your GP, pharmacist, or a registered dietitian. Our editorial policy explains why we draw that line.